Apparently, the answer in this case was “When that person is in a wheelchair.”
I just found this on Consumerist (one of the best sites on the web, BTW). This guy was at the airport, in his wheelchair, waiting with his luggage, when an airport employee started loading his luggage onto a cart because it was unattended. Despite the man’s protests that HE was attending it, the employee wouldn’t let go of this ridiculous notion that the luggage was abandoned. It took the intervention of a pilot to get things sorted out.
Go read the wheelchair-bound travelers’ account, and be pissed.
Originally posted on Selfish Mom